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FAQ'S

No, Patient registration is Free.
Yes, there is a very nominal yearly subscription fee (Various Plans are available) for the activation of the Piysan account.
Yes, you may add as many members in your account and manage them with your account.
Adding the family depends upon what plan that user has subscribed to. Then to activate the family member account, a subscription plan needs to be subscribed.
Yes, an admin after mobile verification of his/her family member, can release the account. Post that same family member will become admin of his/her own account.
Yes, a user can register an under age family member (age below 18 years) in his/her Piysan account but the mobile number will be the account admin.
In Piysan, a feature is provided for the patients/ users to upload the Medical reports by selecting the respective dates.
Yes, Piysan offers a secure Digital Health Locker that allows patients to automatically save diagnostic reports from partnered labs and manually upload radiology reports, pathology reports, and prescriptions. This ensures that all medical records are stored in one place, accessible anytime, and easily shareable with healthcare providers or family members.
Piysan has partnered with various Diagnostic labs in your locality. If the Lab is registered and operationally active then any users with an active account on Piysan can book Medical tests online.
Yes, users can book custom tests / specific tests which they need for him/herself or for the family.
No, Once the tests are booked then it is not refundable. For more information pls. visit terms and condition of Piysan.
Yes, Reports an be shared to anyone to whom user wants as per Subscription plan
No, once you have subscribed then there is no refund allowed.
Patient/user need to Login to the Account and follow this step: 1> Go to Booking section 2> Find the Booking Id for which balance payment to be paid for. 3> Click on "+" sign 4> Find Button for Pay. 5> Follow the process and pay for the balance amount to generate the final ready report.
Yes, Piysan incorporates mobile OTP (One-Time Password) functionality to enhance security and streamline registration and Login for all Patients, Doctors and Diagnostic labs.
Yes, Piysan is SaaS based most trusted Application where you can Upload and save your pathology reports online. Soon, Mobile Application will also be provided to Access records.
Yes, Piysan is SaaS based most trusted Application where you can Upload and save your Radiology films and reports online. Soon, Mobile Application will also be provided to Access records.
Yes, at Piysan, we go beyond traditional diagnostics by offering Smart Pathology Reports designed for clarity, accuracy, and efficiency. Our reports are not just data—they are insights that empower better medical decisions. 1. Color-Coded Marking – Instantly identify normal and abnormal results with intuitive color highlights, making it easier for doctors and patients to interpret findings. 2. Age-Based Analysis – Reports dynamically adjust reference ranges based on age, ensuring more precise diagnostics for infants, adults, and seniors alike. 3. Multiple Approver System – Ensuring accuracy and reliability, our system allows multiple medical professionals to review and validate reports before finalization. 4. Custom Headers & Branding – Labs can personalize reports with custom headers, branding, and essential details, offering a professional and tailored experience and many more.