Save transaction errors and duplicate entries while orders are transaction automatically from, EHR to the device, reducing turnaround time and boosting staff productivity.
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Convert your lab into SMART Pathology and Radiology Labs to Increase your customer reach and Revenue
Convert your lab into SMART Pathology and Radiology Labs to Increase your customer reach and Revenue
Marketplace to Promote Online Test Booking
Email, SMS & WhatsApp Communication To Patients
Pathology Report
Our SaaS-based system optimizes front-desk operations, covering everything from patient registration to sample collection. This all-in-one solution enhances efficiency by enabling laboratories to manage workflows seamlessly on a unified platform. Key features include OTP and non-OTP patient registration, family account creation, and automated communication, ensuring a smooth and convenient experience.
Patient Registration Online
Registration through Lab center: Lab can register patients through a user-friendly portal or mobile app, where they can input personal information and medical history(if applicable).
OTP-Based Verification: An OTP (One-Time Password) system can be integrated for secure verification of patient identity during registration.
Family Creation Feature: The system allows patients to create a family profile, which helps in managing appointments and test histories for multiple family members under a single account.
Role-Based Access: Patients can update their information, view medical reports, and track appointments while lab administrators and doctors can manage records and approve tests.
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Piysan's well-structured diagnostic test and package management system ensures accurate pricing, streamlined workflows, and better coordination between labs and healthcare providers. Below is an outline of key elements involved in diagnostic test and package management.
1. Diagnostic Test Management
Test Selection & Configuration
Comprehensive Test List: Labs can create and manage a catalog of diagnostic tests, including pathology, radiology, and specialized services (e.g., genetic tests, allergy tests).
Test Details: Each test includes relevant details such as test description, preparation instructions.
Test Customization: Labs can define specific configurations for tests (e.g., fasting requirement, multiple sample collection), ensuring clarity and accuracy for patients and technicians.
Test Configuration: Based on Gender and Age, test are configured for the accurate and relevant tests resutls.
Test Pricing Management
Flexible Pricing: Labs can set different prices for individual tests, taking into account factors such as cost, patient type (e.g., corporate clients or senior citizens), and region.
Dynamic Pricing Models: Implement discount structures, seasonal promotions, or special pricing for specific test packages or bulk testing.
Automated Price Calculation: Automatically calculate prices based on the test selected, ensuring consistency and reducing manual errors.
Test Category & Grouping
Categorization: Tests can be categorized based on type (e.g., blood tests, imaging tests, microbiology) to improve organization and ease of access.
Custom Groupings: Group tests into specific diagnostic panels or categories (e.g., diabetes panel, heart health, liver function) for easier selection by patients or healthcare providers.
2. Diagnostic Package Management
Predefined Test Packages
Health Check-up Packages: Create comprehensive packages that include a set of common diagnostic tests (e.g., full body check-up, diabetes screening, heart health check).
Disease-Specific Packages: Develop specialized test bundles for monitoring or diagnosing specific health conditions (e.g., cancer screening, respiratory health, hormonal imbalances).
Age & Gender-Specific Packages: Offer packages tailored to the needs of different patient demographics (e.g., senior citizens’ health check-up, maternity package).
Package Pricing & Discount Management
Custom Pricing Models: Define pricing structures for packages that account for test volume, patient type (e.g., corporate or family plan), or duration of the package validity.
Bundle Discounts: Offer discounts when patients choose multiple tests or services as part of a package (e.g., 15% off when selecting a wellness package).
Dynamic Pricing: Labs can adjust package prices based on market demand, competition, or specific patient group requirements.
Piysan provides single SaaS based online Lab software to manage both Pathology tests and radiology tests that has smart booking and test reports features. Our platform improves and increases the operational efficiency, reducing errors, and enhancing patient experience in diagnostic labs. Piysan Lab management system can streamline the booking process and generate accurate, accessible test reports in real-time.
1. Smart Booking System
Online & Offline Booking Channels
Web & Mobile App Integration: Patients can book tests online through the Piysan website or mobile app, ensuring convenience and access from anywhere.
Doctor Referrals: Doctors can directly refer patients for tests, integrating the referral process with the booking system, making it seamless for both patients and labs.
Offline Booking: Patients who prefer in-person interaction can book appointments via the front desk, ensuring accessibility for all patient types.
Real-Time Appointment Management
Instant Confirmation: Upon booking, patients receive instant confirmation through SMS or email, including appointment details and test preparation instructions (if any).
Booking Slot Availability: Real-time availability updates ensure that patients can select preferred times, reducing scheduling conflicts.
Automated Reminders: Automated SMS or email reminders are sent to patients about their upcoming tests, helping reduce no-shows and improving patient compliance.
Customizable Test Packages
Labs can offer patients a choice of pre-configured test packages (e.g., general health check-ups, diabetes screening, heart health packages) or allow them to create customized packages based on specific tests.
Smart Payment Options
Offline Payment Options: Allow patients to either fully or partially pay based on their comfort via Online Or through cash.
Online Payment Options: Allow patients to either fully or partially pay based on their comfort via Online Payment gateway having facility to pay via Debit/Credit card, netbanking, or through various wallets.
2. Efficient Test Report Generation
Automated Report Creation
Test Results Integration: Once tests are completed, results are manually inserted or automatically* integrated into the lab's system, reducing manual data entry and speeding up report generation.
Pre-Configured Report Templates: Standardized, easy-to-read templates help in creating accurate test reports with essential details like test name, result values, reference ranges, and analysis. Marking of test result ensure the highlight the area of concern and also has feature of generating reports having 3 types of header - Simple header, Custom header uploaded by ;ab and without any header.
Real-Time Data Analysis: For certain tests (e.g., blood work, radiology), results can be analyzed in real time, offering immediate insights into a patient’s health status.
Multimedia Reports
Pathology Reports: Reports can include images of blood smears, microscopic slides, or other visual data for clarity and better understanding.
Radiology Reports: Radiology test reports can include high-definition X-rays, CT scans, MRIs, or ultrasound images, along with detailed analysis from the radiologist.
Graphs and Charts: Lab results can be presented in graphical formats (e.g., line charts, bar graphs), tabular format and to help patients and doctors visualize trends over time (e.g., glucose levels, blood pressure).
Online Verification
Multiple Verification Processes: Feature include online verification for test results to ensure accuracy and prevent errors before reports are shared with patients.
Lab-Specific Approval Workflow: Test reports may go through an internal approval process by senior medical staff (like pathologists or radiologists) before being released to patients.
Instant Access to Reports
Patient Portal Access: Patients can view and download their test reports anytime via a secure online portal, making results easily accessible without having to visit the lab.
SMS/Email Notifications: Once reports are ready, patients receive notifications, prompting them to log in to their portal and access the results.
Mobile Access: Patients can view test reports on their mobile devices via an app or web, allowing for greater flexibility and convenience.
Instant Sharing with Referring Doctors: If the tests are done through the reference of a Doctor then test results are immediately accessible by referring doctors, enabling them to analyze reports and discuss findings with patients more efficiently. Else patients can generate links to share the report with the doctor anywhere in the world in real time with date validity of upto 7 days.
Expand your lab’s reach across city, state and in India with Piysan, the unified SaaS-based diagnostic platform, where labs can create franchises and collection centers based on their subscribed packages, managing all operations—main lab, collection centers, and franchises—from a single platform. Franchise centers have access to most features of the main lab, with a few exceptions, while collection centers are efficiently managed through role-based access control.
1. Diagnostic Franchise Management
Franchise Setup & Onboarding
Franchise Registration: New franchisees can be onboarded through a centralized portal where they provide necessary business details, sign agreements, and select the packages they want to offer (tests, test packages, etc.).
Package Subscriptions: Franchisees can choose from predefined tests or packages offered by the main lab or customize their own test and packages based on local demand or facility at center ensuring they can cater to the needs of the local population.
Initial Training & Support: Franchise owners and staff receive comprehensive training on using the lab’s software, understanding lab processes, and maintaining quality standards. Ongoing technical and operational support is available.
Centralized Control & Monitoring
Centralized Management Platform: Lab owners can manage all franchise operations from a single platform, including test offerings, pricing, inventory, and reports.
Access Levels: Franchisees can be given role-specific access (e.g., lab managers, front desk, technicians) with restrictions on sensitive areas like pricing, patient data, or reporting.
Real-Time Monitoring: The platform allows real-time tracking of operations, from test bookings and sample collections to report generation and payments.
Quality Control & Compliance
Standardized Processes: All franchisees are required to follow the same procedures for test collection, sample handling, and reporting to ensure consistency and accuracy across all locations.
Audit Trails: Regular audits are conducted to ensure franchises comply with the main lab’s standards, including tests, pricing, and customer service.
Medical Staff Monitoring: The medical expertise of franchisees (e.g., pathologists, radiologists) is monitored to ensure they meet professional standards and deliver accurate diagnostic services.
Performance Tracking & Reporting
Sales & Revenue Reports: Lab owners can access detailed financial and operational reports from each franchise, allowing them to track sales, profit margins, and performance against targets.
Patient Feedback & Reviews: Feedback from patients at the franchise level is tracked and monitored, with actionable insights provided to improve customer service and quality.
KPIs & Benchmarks: Key performance indicators (KPIs) such as test volume, customer satisfaction, and revenue generation are tracked to assess franchise performance and identify areas for improvement.
2. Collection Center Management
Collection Center Setup & Onboarding
Easy Operation: Collection centers can be easily operated through the main lab system. Once onboarded, they are given access to the necessary tools for patient registration, sample collection, and communication with the main lab.
Role-Based Access: Collection center staff (e.g., sample collectors, front desk staff) are assigned specific roles and permissions to ensure they have access only to necessary information, ensuring security and privacy.
Sample Collection & Logistics Management
Sample Collection Process: Collection centers can manage the entire sample collection process, from patient registration to the safe packaging of samples. Lab staff can be provided with detailed guidelines on handling different sample types (blood, urine, swabs, etc.).
Centralized Reporting: After collection, the samples are securely transported to the main diagnostic lab for testing. The system can automatically sync the sample collection status and test results with the central lab.
Labeling & Documentation: Each collected sample is clearly labeled with patient and test information, minimizing errors and ensuring proper tracking during transport and testing.
Communication Between Collection Centers & Labs
Real-Time Communication: Collection centers can communicate with the main lab for any sample issues, patient queries, or test clarifications. Automated notifications help ensure timely sample submission and testing.
Sample Tracking System: Each sample's journey is tracked from collection through testing, ensuring accountability and transparency for both the collection center and lab staff.
Patient Updates: Patients are notified once their samples are successfully collected and when test results are available, enhancing the customer experience.
Performance Monitoring & Reporting
Collection Center Dashboards: Lab owners can monitor key metrics for collection centers, including the number of samples collected, types of tests, and sample transport efficiency.
Daily/Weekly Reports: Reports can be generated daily or weekly to track performance, identify trends, and analyze the center’s ability to meet operational targets.
Employee Performance: Track the performance of individual collection center staff members (e.g., sample collectors, front desk staff) to ensure that quality and compliance standards are being met.
The Piysan platform offers a well-structured role management system that ensures smooth operations, data security, workflow efficiency, and accountability by defining specific roles and access levels for staff. Lab owners can create multiple accounts with tailored roles based on job responsibilities, including:
Lab Owner/Admin – Full control over the system, managing users, pricing, business operations, finances, reporting, and compliance.
Lab Manager – Supervises daily operations and staff, monitors test processes, ensures quality control, and approves diagnostic reports before release.
Pathologists/Radiologists – Reviews, verifies, and signs off on reports, analyzes test results, provides medical insights, and ensures accuracy and compliance.
Technicians – Conducts sample collection and testing, operates lab equipment, maintains records, and ensures proper sample handling and storage.
Front Desk/Reception Staff – Manages patient registration and appointments, handles billing and payments, and provides patient support and communication.
Collection Center Staff – Collects and labels samples, ensures logistics for sample transport, and coordinates with the main lab for processing.
Franchise Operators – Manages independent franchise operations, handles bookings, test packages, local staff, and operates under the main lab’s guidelines.
Piysan Platform provides effective invoicing and finance management features as they are crucial in diagnostic labs for maintaining cash flow, ensuring compliance, and offering transparency to patients and insurance providers. Below are the key features in managing invoicing and finances:
1. Invoicing System
Automated Invoice Generation
Customizable Invoices: Labs can generate invoices based on specific tests or test packages, with options to include patient details, test names, quantities, and prices.
Test Description: Each test or service selected at the time of booking will be mentioned in the invoice.
Tax Calculations: Automatically calculate applicable taxes (e.g., GST, VAT) based on region, ensuring compliance with local laws.
Payment Integration
Multiple Payment Methods: Integrate various payment options like cash, card, UPI, or mobile wallets, enabling patients to pay easily.
Smart Payment Terms: Labs can set up payment structures (e.g., full payment, partial payment, or credit) to accommodate patient preferences.
Automated Payment Reminders: The system sends reminders to patients for pending payments or balance amounts.
2. Financial Tracking and Reporting
Income and Expense Tracking
Daily Transactions: The system records every transaction made, allowing the lab to track income from tests, packages, or services provided.
3. Cash Flow Management
Accounts Receivable & Payable: Monitor payments due from patients and track overdue payments.
Balance Sheet: Provide real-time snapshots of successful Booking to evaluate the lab’s financial stability.
4. Customizable Pricing and Discounts
Flexible Pricing Models
Labs can define prices based on the test, test packages, or patient type (e.g., corporate clients, senior citizens, or discounts for long-term patients).
Dynamic Pricing: Offer seasonal discounts, or special promotional packages, or customize pricing for specific regions.
Discount and Offers
Implement discount policies for specific tests, bulk bookings, or loyalty programs for returning patients.
Offer bundled pricing for diagnostic packages (e.g., health check-ups or specialized tests) to boost sales.
5. Financial Compliance and Taxation
Tax Management
Ensure that the lab is compliant with regional tax laws, including proper application of tax rates for different tests and services.
Tax Reports: Generate tax reports and documentation for audits and regulatory compliance.
Audit Trails
Maintain a record of all financial transactions for auditing purposes, ensuring accountability and transparency in financial management.
6. Reporting and Analytics
Customizable Financial Reports
Labs can generate various reports such as sales reports, outstanding payments, test volume statistics, and cash flow analytics.
Cost Analysis: Analyze the cost of test processing versus the income generated to identify profitability per test or service.
Real-Time Dashboards
Provide lab managers with real-time financial dashboards that summarize daily, weekly, and monthly financial performance, enabling quick decision-making.
Doctor Connect feature allows Diagnostic centers to connect with Doctors in the same city and or outside city or doctors from different states. By integrating doctors directly with diagnostic labs, the process becomes streamlined, facilitating better collaboration and more informed decision-making. This feature also helps to increase the patient footfall at the Labs thus helping them to increase their revenue.
Test Recommendations
Direct Communication: Doctors can directly connect with diagnostic labs through the integrated platform, allowing them to recommend specific tests to patients based on symptoms, medical history, or health conditions.
Test Customization: Doctors can choose tests from a catalog of diagnostic offerings and can even create personalized test packages for their patients.
Online Prescriptions: Doctors can send test prescriptions digitally to the diagnostic lab, streamlining the process and ensuring that there’s no room for error in the prescription.
Collaborative Reporting
Real-Time Report Sharing: Diagnostic reports generated by the lab are instantly available to the connected doctor through the platform, allowing them to review the results in real-time and share feedback or additional recommendations.
Medical Insights & Analysis: Doctors can analyze diagnostic results provided by pathologists and radiologists, and may add comments or suggestions for the patient’s treatment plan directly in the system.
Two-Way Communication: Doctors can request clarification from lab professionals if there are discrepancies in test results or if further testing is needed, fostering a collaborative and transparent relationship.
Keep your patients actively engaged through value offerings, targeted outreach, and personalized services to Increase patient satisfaction and retention with our patient experience software.
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Effortlessly start and wrap up tasks with quick turnaround time, this system empowers lab staff to shift their focus from routine duties to the intricacies of complex diagnostics. With enhanced throughput and faster turnaround times, it maximizes productivity. Plus, with our Cloud based SaaS platform it has a scalable design that means labs can effortlessly expand their capabilities and introduce new tests—without worrying about additional costs as they grow.
Seamlessly connecting pathologists, clinicians, and patients, the platform delivers real-time access (Anytime, Anywhere) to test results, accelerating critical decisions in patient care. With faster, more precise reporting and effortless online access, it enhances the experience for both healthcare professionals and patients, ensuring clarity, confidence, and convenience at every step..
With robust security at its core, the system safeguards sensitive patient data through daily backups and secure storage, protecting against loss or unauthorized access. Lab data remains securely preserved for the lifetime of the account on the Piysan Platform, ensuring uninterrupted access whenever needed.
Piysan’s Smart Lab feature offers pathology and radiology centers an affordable, all-in-one platform to manage their operations seamlessly. With access on desktop, laptop, and mobile, labs can handle appointments, reports, finances, and patient records remotely, even if they are outside their city or town. The platform enables hassle-free business expansion, effortless doctor-patient coordination, and automated workflows to boost efficiency. Piysan ensures secure data storage, regulatory compliance, and real-time updates, making lab management stress-free. Best of all, it is extremely cost-effective, allowing even small labs to go digital without financial burden.
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Piysan is a SaaS based Platform where it mainly focuses on Patient's Issues related to diagnostic tests, management & better treatment along with a well integrated operator agnostic platform for diagnostics centres and doctors/clinics and agents.
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